Privacy Policy
Your privacy and data security are our top priorities
ComplyDesk ("ComplyDesk", "we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of personal and business information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use the ComplyDesk platform, website, and services (collectively, the "Services").
This policy is designed to align with applicable Nigerian data protection laws, including the Nigeria Data Protection Act (NDPA) 2023, and global best practices.
1. Scope of This Policy
This Privacy Policy applies to:
- Individuals using ComplyDesk
- Businesses and their authorized representatives
- Tax consultants and professional partners
- Visitors to our website and platform
By using ComplyDesk, you agree to the collection and use of information in accordance with this Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal data:
- Full name
- Email address
- Phone number
- National Identification Number (NIN)
- Bank Verification Number (BVN) (where applicable)
- Login credentials
2.2 Business Information
For company registrations and filings, we may collect:
- Business name and address
- RC number and incorporation details
- Tax Identification Number (TIN)
- Financial statements and supporting documents
- Payroll, VAT, and tax records
2.3 Technical & Usage Data
- IP address
- Device and browser information
- Log data and activity history
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information to:
- Provide and operate the ComplyDesk platform
- Process tax-related services and filings
- Validate and verify submitted information
- Enable professional review and approvals
- Communicate with users regarding services
- Improve platform performance and security
- Comply with legal and regulatory obligations
We do not sell personal or business data.
4. Legal Basis for Processing
We process personal data based on:
- User consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests aligned with compliance services
5. Data Sharing & Disclosure
We may share information only with:
- Authorized tax consultants and ICAN-certified accountants involved in service delivery
- Regulatory authorities such as FIRS or State Internal Revenue Services, where required for filings
- Technology service providers under strict confidentiality agreements
- Law enforcement or regulators when legally required
All third parties are required to uphold strict data protection standards.
6. Data Storage & Security
We implement appropriate technical and organizational measures to protect data, including:
- Encryption in transit and at rest
- Role-based access controls
- Secure cloud infrastructure
- Audit logs and monitoring
Data is retained only as long as necessary to fulfill legal, regulatory, or service obligations.
7. User Rights
Under applicable data protection laws, users have the right to:
- Access their personal data
- Request correction of inaccurate data
- Request deletion, subject to legal obligations
- Withdraw consent where applicable
- Object to certain processing activities
Requests can be made via: support@complydeskng.com
8. Cookies & Tracking
ComplyDesk uses cookies to:
- Maintain secure user sessions
- Improve user experience
- Analyze platform usage
Users may control cookie preferences through their browser settings.
9. Cross-Border Data Transfers
Where data is processed or stored outside Nigeria, we ensure appropriate safeguards are in place to protect user data in accordance with applicable laws.
10. Children's Data
ComplyDesk does not knowingly collect or process data of individuals under the age of 18.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our platform, and material changes will be communicated where required.
12. Contact Us
For questions, concerns, or data requests, please contact: